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	Agree Strongly	Agree	Neutral	Disagree	Disagree Strongly	Not Applicable
Was your greeting by our employee prompt, friendly and courteous?
Did you receive a timely, useful response to your inquiry?
Were your reservations and documents accurately made and presented?
Are you confident that you received competitive rates?
Do you feel your agent was knowledgeable and professional?
In the event you encountered a problem, did we find a satisfactory solution?
Did your overall experience meet or exceed your expectations?
Were you offered travel protection insurance?	Yes	No

What agent did you work with?

Can we share your name with your travel agent?

General Comments:

Your Name Your Phone

Your E-mail

Your Satisfaction is #1

We would like to thank you for giving us the opportunity to make your vacation travel arrangements. In our continuing effort to ensure you receive the most professional
and knowledgeable service, we would appreciate your evaluation of your recent experience. We value your opinions and your business, and we look forward to serving you again soon.